Here's my 2¢ (and I've stated all this before):
What
@GoT and
@Big TT are saying about this franchise selling PSLs and extra tickets to brokers on the cheap is the truth.
@Riverman is correct in that, when the Titans were stinking, this franchise made a choice to not do anything to improve fan experience, put a quality product on the field and sold out to put butts in the seats.
Oh, and they continued (and still do) screw loyal PSL owners by forcing them to pay for scrimmage games.
You see a lot less fans every Sunday for any team not the Steelers, Cowboys, Pats, Packers, etc. It's a league-wide issue but the Titans made their own bed.
This franchise didn't make any effort for quite a few seasons to keep opposing fans who bought cheap tickets in the upper deck from coming down to the lower bowl. Again, that's on this franchise which further lowered the game experience for loyal PSL owners.
Vrabel has no clue to all this. He just sees opposing fans each game.
Want to fix it? Do what the Broncos do.
They pull the PSLs/Season Tickets from any owners who don't use 75% or more of their tickets. In their relationship with Ticketmaster, they can know which seats are being sold each game. If the PSL/Season Ticket owner lists their tickets for sale each game, they risk losing their tickets.
Sure, owners can sell on StubHub and Craigslist but even those are supposedly being investigated.
For the last five seasons, I've wanted to trade my four PSLs on the visitor side for two on the home side. I'm told each year by the Titans none are available though I see opposing fans, every game, sitting in the same seats I'm trying to purchase.
Ultimately, the only thing which fixes this is a quality team, fan experience and playing a style of football that's not like watching paint dry. Many of the original PSL owners are either too old or have moved. If the Titans want to have a new generation of fans attend games, they need to begin thinking differently.
I am strongly considering giving up my PSLs and purchasing a few home games each season in an area I want to sit.
TLDR: The Titans are to blame for the current situation and need to make changes if they want to fix it.